ISSUE 88 IS OUT NOW

[les taylor]

Wow that sneaked up on me. Dave has been and I'm delighted to say that issue 88 is amongst the post. Good work guys at WM I hadn't given it much thought that this was is due. I shall enjoy going through that later.

I wonder how long it will take Musky to get his?

[Rob Allanson]

Not even got mine yet....

[les taylor]

Not even got mine yet....

Rob it must have sneaked up on you as well.

[Maccy]

Got mine today as well - Interesting little booklet on "Great Whisky Bars of the World."

A gold winner is The Highlander Hotel in Craigellachie - booked into there for a few days later in the year - Yippee.

Article on Bendromach - Always lovely people at the whisky tastings.

[terminus]

Is there anyone who like to post the full list for the great whiskybars of the world 2010????

[Muskrat Portage]

Yeah, I got mine too!

[S_tan_De_mon]

To the Management:

Following is the text of a couple email interchanges with the staff. I have every issue of Whisky Magazine except one issue, that being #88. (It apparently was lost in transit or not sent out.) Obviously this fact disrupts the completeness of my collection. I was disheartened when informed that there were none available and that it didn't seem important to the staff personnel that my collection was now incomplete. It was VERY IMPORTANT to me! I could be mistaken, but it seemed to me that very little or no effort was made to check around the offices or to inquire whether there were any extras around of #88. If I can't obtain a copy from WM, is there anybody else out there that might have a copy they would sell me? Thanks in advance for any help that can be afforded me.

Sincerely,

S_tan

Dear S_tan_De_mon

Thank you for your email regarding Whisky magazine.

Unfortunately we have no further stock of issue 88 available.

Please accept our sincere apologies for any inconvenience this may have caused.

Kind Regards

N. M.


Email Response Team
Whisky magazine

T: +44 (0) 844 322 1237

F: +44 (0) 1795 414555
www.whiskymag.com



- Hide quoted text -

-----Original Message-----
From: S_tan_De_mon
Sent: 02 September 2010 22:39
To: "ipgteam@servicehelpline.co.uk" <ipgteam@servicehelpline.co.uk>
Subject: Re: FW: Non-receipt of Issue #88 - Case Ref:1446463
Dear Ms. V.:

Thank you for your reply to my request to obtain my missing WM Issue #88. Here's my problem: I have all issues from WM #1 to the current WM #89, but not WM #88. My collection is thus incomplete and I am very disheartened. I would appreciate if you could check in your offices at Whisky Magazine to see if there is an extra issue of #88 laying around that could be sent to me. Any extra effort on my behalf would be greately appreciated. Thanks in advance for your time and trouble in this matter. Awaiting your reply, I remain...

Yours truly,

S_tan_De_mon



On Tue, Aug 31, 2010 at 3:46 AM, <ipgteam@servicehelpline.co.uk> wrote:
Dear S_tan_De_mon,

Thank you for your enquiry regarding Whisky magazine.

Please accept my apologies for the inconvenience this has caused you.

I have checked your subscription details and can confirm that everything
is in order, therefore I can only presume the issue has gone astray
whilst in transit.

However your subscription has been extended by one extra issue.
Unfortunately the issue 88 is now out of stock and we are unable to obtain any further issues.

If you require any further assistance please do not hesitate to contact
us.

Kind Regards

J. V.
Email Response Team
Whisky magazine

T: +44 (0) 1795 414978
F: +44 (0) 1795 414555
www.whiskymag.com






From: S_tan_De_mon
Sent: 28 August 2010 06:39
To: S. D.
Subject: Non-receipt of Issue #88
Hello:

Thank you in advance for your time and trouble concerning this note. I just received Whisky Mag #89 in the mail today (8/25) but I didn't receive Whisky Mag #88. I would greatly appreciate if you would send me a copy of WM #88 (I have every other issue up through #89 now, except for #88) at your earliest convenience. Following are my details from the address label on the latest issue (#89):

WISK0022519 #89 230710 #9770

(address, name, and personal details have been removed from these notes)

Thanks again for your prompt attention to this matter.


Sincerely,

S_tan_De_mon
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[S_tan_De_mon]

Hello C57:

Thanks for your input. Very much appreciated. Sounds like a case of one hand not knowing what the other is doing, if in fact it is in stock. On the other hand, can you accept and cash a U.S. check (Bank of America) or do you use Paypal? I sincerely appreciate your offer. Best to you!

Sincerely,

S'tan

P.S. Your whisky collection really rocks!

[S_tan_De_mon]

Good Day, C57!

Thank you very much for your effort on my behalf. I'll anxiously await your information. I can PM you with the address details and await your desired payment method.

Slainte!

S'tan