Dear Marcin and the Whisky Mag gang: I am adding my name to the list of confused and impatient subscribers - at least I had hoped I'd be able to call myself a subscriber by now, but alas, I am still waiting... Here's the story:
My wife kindly bought me a subscription to WM as a XMas present. I received two letters dated December 2003 (no date specified) to let me know that my subscription would start with Issue 37. These letters bore two different subscriber #'s (WISK023964 & WISK023986). My wife wrote an e-mail to Whisky Magazine to clarify that this was supposed to be a single order - but to date has not received a reply.
We then noticed that our VISA bill showed two debits as a result of this error. I then wrote an e-mail to WM (January 28th) again pointing out this error - NO RESPONSE.
Upon revisiting this thread (hey - I have to re-read this Forum if I haven't got a magazine to read) - it would appear that Lex received his copy around mid-January (presumably a week and a half before his post on January 27th).
So - here's where I sit - as of Monday February 9th:
1) We have not
received Issue 37
2) We have been charged for two
subscriptions - in error
3) We have submitted two e-mails to Whisky Magazine - and have not had even a simple acknowledgement or reply
4) I'm ready for a drink!!!
What is going on????
Cheers, Dave Mason.