Just sharing something here...
About a month ago I was going to order an Ardbeg 1975 (23 Yrs) from TWE. On the day of my order, I saw that this version had been removed from their stock. Sold out. I was devastated!
Last night I saw that it's back in stock (not many bottles available, I hear). I have never bought anything from them before, but still they were willing to reserve a bottle for me since I cannot order until later this week.
That's one hell of a nice thing to do for a first-time customer.
Thumbs up for TWE!