I am surprised that no one has asked, " What happens if a customer requests a whisky, has a voucher in hand but is not judged to be Sober by the server"?
1. I would hope that the server would say politely "I'm afraid that sir/madam has probably had sufficient".
2. I would expect a FULL REFUND for the customer for ALL unused tickets.
3. I would expect the customer to be allowed to stay on the premises but not allowed to partake, unless he was a risk to himself or any other person.
I have been to the last 3 Whisky Lives and my feeling is that the first 2 hours are when you can nose and taste Whiskies in all their magnificence, the remainder of the time is spent drinking with a toned down palette (enjoyable but not as good judgement).
I would say that by the end a fair number of people are "merry" but few are over the top.
Your security guards are well trained and good at keeping situations low key.
The last time I came I was with a party of stewards and first-aiders who run the security at dozens of Beer Festivals (where we do not drink on duty), they were impressed by the standard of behaviour, which does equate with beer festivals.
2 questions for Rebecca or whomsoever:
1. Does the voucher mean a measure rather than a taster? In which case 12 vouchers = 12 Units of alcohol.
2. Is the "Goody-bag" going to be as poor as last year, 1 or 2 miniatures and a bottle of beer that was used to wash out casks before the whisky was matured!
Thank you for your time and patience.